Souvenirs from Latvia 
Baltic States PRODUCT ORDERING RULES
These Product Ordering Rules in the Online Product Catalog are intended for all buyers ordering goods via www.from.lt.
To order goods in the Online Product Catalog at www.from.lt, the Buyer must register and provide the necessary details for invoicing, as well as a phone number for the driver or courier to contact.
Before registering, the Buyer must familiarize themselves with the Privacy Policy.
The Buyer must keep their registration password secure and not disclose it to third parties.
Upon registration, the buyer creates their account, where they can:
- Formulate product orders
- Edit their details
- View their previous order history
- Change their password
Once registered, the Buyer can select desired products and add them to the shopping cart.
In the Online Product Catalog, each product listing includes its name, product code, description, and the minimum allowed quantity for ordering. The quantity of ordered goods can only be increased by repeating the multiple of the minimum order quantity (e.g., if the minimum order quantity is 12 units, the quantity can be increased to 24 units, 36 units, etc.).
During the ordering process, the Buyer can review items in the shopping cart, delete them, change the quantity ordered, or add new products to the cart.
The minimum order amount is €30 (incl. VAT), with a delivery fee of €6 (incl. VAT) applied.
Free delivery is available for orders exceeding €60 (incl. VAT).
After the Buyer has finalized their shopping cart, they must select and provide the following information in the order:
- The product delivery address (only if it differs from the registered office address)
- The preferred method of goods collection
- The preferred payment method for the goods
Once the Buyer confirms and sends the order, they will receive an automatic order confirmation at their specified email address.
If the Seller does not have some of the goods ordered by the Buyer, they will immediately, on the same or next business day, inform the Buyer via email or phone.
The Seller may contact the Buyer via email or phone to agree on a mutually acceptable delivery time or other conditions related to the product assortment, packaging, or delivery.
The Seller, upon having the Buyer's fully formed and finally agreed-upon order, will send an invoice to the Buyer via email on the same or next business day for the selected goods with the agreed delivery terms.
The Seller may decline to approve the Buyer's order if the Buyer does not meet all product ordering conditions or if the Seller does not have all the products the Buyer wishes to order.
